Frequently Asked Questions

Read below through the frequently asked questions and click on the question to open up the answer. How To Track My Order If you see that your order has been “Invoiced” more that 5 work days ago but you have not yet received it, phone head office at...

What is the minimum order amount each month?

The minimum order amount is R515 per order placed. You may place as many orders as you like during the month as long as they all are all at least R515 in brochure value. Please remember that if you have not placed an order for 3 consecutive months that your...

If I want a credit limit increase what do I do?

If you have been selling 3 months and your account was paid up on time every time and you have placed orders for 3 consecutive months then you may ask for a credit limit increase. Call credit control at 0102055010 to ask for a credit limit increase. If you currently...

How can I place my order?

You have 3 options: 1. Online at www.justine.co.za  Have your consultant number on hand. Click on the login link on the top right of the page and follow the instructions. Go to place an order and enter the codes, quantities and save the order. Remember to...

How do I track my order?

A: For Door To Door Delivery: The easiest way to track your order is to visit this website: http://tracking.fnf.co.za/ – If it says you have to install "Silverlight", just click on the link to download it to your computer, after the download click...
>